Contact Us

Please contact us, either via email or message via facebook or on instagram

Introduce a Friend

We would love it if you would introduce a friend to Nura Skincare. As a thank you we will give you a 20% discount off your next purchase valid for 3 months. After your friend has placed an order with us ask them to email us with your details and email address and we will then send you a voucher code.

Terms & Conditions / Returns

WARNING: ALWAYS PERFORM A 24 HOUR SKIN PATCH TEST WHEN USING NEW PRODUCTS, if irritation occurs, discontinue use. Products are for TOPICAL USE ONLY.

IF ANY NURA PRODUCT ISN’T RIGHT FOR YOUR SKIN, YOU HAVE 15 DAYS TO RETURN IT TO US FOR A REFUND – If you would like to return or exchange any product under our 15 day satisfaction guarantee, please email

  1. Returns may only be used once per product and once per order. E.g. if you order our Vitamin C Peptide Serum, you can return it only once for a refund or exchange under the Guarantee.
  2. Outward delivery / postage costs are not refundable.
  3. Exchanges will incur standard 2nd class postage of £4.00
  4. This guarantee is valid for consumers and is not valid for business purchasers. Please contact Nura Skincare directly if you have a business-related requirement.
  5. If you purchased your product from another retailer, please return it to them.
  6. Excludes Trial sizes, Gift Sets and non-cosmetic products such as the Bamboo Cloths & Candles, unless the item you have bought is deemed faulty – please contact Nura in the first instance


Orders over £40.00 ———————————————————————————–Free Standard 2nd Class Delivery (3 – 5 working days)
For orders under £40,00 standard 2nd Class Signed For Delivery ———————- £4.00 up to weight of 2kg (3 – 5 working days)
Next Day Guarantee Delivery ——————————————————————— £8.55 up to weight of 2kg

At the moment we are only posting / delivering to the UK only / NO EU or worldwide delivery options available yet.

Privacy Policy Statement

Privacy Policy of

This Website collects some Personal Data from its Users.  Personal Data collected for the following purposes and using the following services:

  • Analytics
  • Google Analytics
  • Personal Data: Cookies; Usage Data
  • Contacting the User
  • Contact form and Mailing list or newsletter
  • Personal Data: email address; first name; last name
  • Handling payments  via – Stripe (payments made via Credit and /or Debit Card) and PayPal
  • Personal Data: various types of Data as specified in the privacy policy of the service
  • Managing contacts and sending messages
  • Mailchimp
  • Personal Data: email address; first name; last name
  • Further information about Personal Data
  • Selling goods and services online

The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Contact information  

Owner and Data Controller

Julia Paramor, 4 Fore Street, Bradninch Exeter EX5 4NN

Owner contact email:

Latest update:  5 April 2021

iubenda hosts this content and only collects the Personal Data strictly necessary for it to be provided.


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